We have a 28 day period for returns and exchanges. Unfortunately we can't accept items returned outside of this 28 day returns period.  

If you would like to return your item, please send it using a tracked postage method to:

Anna Byers Jewellery, 34 Aldenham Avenue, Radlett, Herts, WD78HX. 

Please send us an email when you return your item, stating your name, date, order number, and reason for the return. Alternatively, you can use the returns form that you receive with the item. 

Refunds: We will refund the full cost of the item including outward shipping, but the customer is responsible for the cost of returning the product. 

We ship to all countries internationally, but the recipient will be liable for any import duties imposed by customs on entering the country.

Please contact with any enquiries.